We understand that it can feel overwhelming allowing other people to help you manage your personal care needs. Often, accepting the need for help can be tough, as it means giving up a level of your privacy. This however does not mean your dignity, comfort or preferences should feel compromised. This is why we take extra time in carefully recruiting support workers, ensuring that all of our team possess the skills and character required to ensure you feel comfortable at all times, providing you with not only physical but emotional support too.

Our experienced staff will work closely with you to form a plan of care. From helping you into and out of bed, to assisting you with continence needs and washing and dressing, you have complete control over the care you receive and how and when you receive this. You may feel you require assistance once each day in the mornings, or several times throughout the day, our staff are on hand to help as little or as often as necessary. Our support workers deliver care in such a way that promotes your independence, helping you to live a fulfilled life in your own home. Whether you require minimal assistance such as fastening tricky zips when dressing, or full assistance to mobilise using specialised equipment, our support workers can help.

Medication management can become tricky, especially if you are prescribed multiple medications, new medication, time sensitive medication – the list goes on! You may feel that you wish to continue administering your own medication, however, would benefit from our staff prompting you when your medication is due, or would rather that our support workers are responsible for administering your medication so that you know that this is taken care of for you. Our team can also help with delivering and re-ordering medication. Whatever level of assistance you feel you would require, we will discuss this with you in detail to ensure that the support given is tailored to your needs and preferences, giving you comfort that you will continue to receive your prescribed medication safely.

We hope you will take comfort in knowing that it is our priority to invest in our staffing team. They are given comprehensive induction training and receive regular refresher and additional training to ensure that they continue to deliver the highest quality of care.